I will gladly meet with customers who live in or near the Lancaster, PA area! This provides an opportunity to choose the look and sound of your drum from my current in-stock selection. Contact me to arrange a time and place to meet!
REFUNDS AND EXCHANGES
These drums are made from a re-purposed material and may have some minor natural imperfections. (Don't we all??) However, if you are not satisfied with the quality of your drum, just let me know. I will make it right with an exchange or full refund within 30 days of receiving your drum. If you don't like the scale you picked, it can be exchanged within 30 days, but you will have to pay for the shipping. Both refunds and exchanges will be subject to a 10% restocking fee. I do not issue refunds for shipping, only for the purchase price of the drum. There are absolutely no refunds or exchanges on a custom-tuned drum.
I accept all major credit cards. If you want to make any other payment arrangements, please contact me, [email protected]. Payment is required in full before orders are shipped.
All orders are custom made-to-order items and usually ship within 45 days depending on the order. Expedited shipping is available upon request. Just contact me at [email protected].
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This information is for the sole purpose of shipping and tracking your order.
SECTION 2 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
We do not use your personal information for marketing purposes.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
When you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 4 - THIRD-PARTY SERVICES
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
530 N. Elm St.
Lititz, PA 17543