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HOURS

I will gladly meet with customers who live in or near the Lancaster, PA area!   This provides an opportunity to choose the look and sound of your drum from my current in-stock selection.  Contact me to arrange a time and place to meet!

Phone:  (717)575-5132

Email:pappyvibrations@gmail.com

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REFUNDS AND EXCHANGES

These drums are made from a re-purposed material and may have some minor natural imperfections. (Don't we all??) However, if you are not satisfied with the quality of your drum, just let me know. I will make it right with an exchange or full refund within 30 days of receiving your drum.  If you don't like the scale you picked, it can be exchanged within 30 days, but you will have to pay for the shipping. Both refunds and exchanges will be subject to a 10% restocking fee. I do not issue refunds for shipping, only for the purchase price of the drum. There are absolutely no refunds or exchanges on a custom-tuned drum.

I accept all major credit cards. If you want to make any other payment arrangements, please contact me, pappyvibrations@gmail.com.  Payment is required in full before orders are shipped.

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SHIPPING

Orders of a completed and/or pre-made merchandise will ship within 2-4 business days. Custom made-to-order items usually ship within 10 - 14 days depending on order volume. Expedited shipping is available upon request. Just contact me at pappyvibrations@gmail.com

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PRIVACY STATEMENT 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.  This information is for the sole purpose of shipping and tracking your order. 

SECTION 2 - CONSENT 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 

 We do not use your personal information for marketing purposes.

SECTION 3 - DISCLOSURE 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

PAYMENT 

When you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 SECTION 4 - THIRD-PARTY SERVICES 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Links 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.  

SECTION 5 - SECURITY 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

SECTION 6 - AGE OF CONSENT 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

SECTION 7 - CHANGES TO THIS PRIVACY POLICY 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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CONTACT INFORMATION 

Pappy's Vibrations

 530 N. Elm St.

Lititz, PA 17543

717-575-5132

pappyvibrations@gmail.com